Document type 04
Refund note — documents money returned to a customer for an already-paid invoice.
A refund note (type 04) is the document you issue when you've actually returned money to a customer for a paid invoice — not just credited their balance for future use. The distinction matters for SST and audit purposes: a credit note (02) reduces what's owed; a refund note (04) acknowledges money has physically moved back.
Four common scenarios.
- 01Cash refund — you returned cash to a customer at the till for a returned product.
- 02Bank transfer reversal — you sent money back to the customer's account after an over-payment.
- 03Failed delivery refund — you couldn't deliver and have refunded the prepayment.
- 04Subscription refund — pro-rated refund of an annual subscription the customer cancelled mid-term.
What this document type carries that a generic invoice doesn't.
- Original invoice reference — LHDN UUID of the parent type-01 document.
- Refund method — cash, bank transfer, card reversal, or other channel.
- Refund amount — the actual money returned, which may differ from the original invoice total.
- Date of refund — the date money moved, which may differ from the date of the refund note.
How Bridge handles it
Same pipeline as every other type.
Refund notes are wired into the same parent-reference flow as credit and debit notes. The bridge captures the refund method as a separate field so your reconciliation later (matching invoice + refund-note + bank record) doesn't require parsing free text.
Last updated · May 2026
Independent reference. MyInvois is operated by LHDN. We are not affiliated with LHDN.